About
Built From Experience. Starting From Scratch.
The story behind Sterling Transfers, from its founder, Hamza.
My name is Hamza, and Sterling Transfersis a business I'm building from the ground up.
I've spent more than 10 years working within the taxi and private-hire industry, including experience as a controller for established transport companies such as RoadRunners, Blue Arrow and Evo on Time.
Working behind the scenes gave me a different perspective on the industry.
I've dealt with bookings, drivers, customers, operational problems and the day-to-day pressure involved in keeping transport services moving.
That experience gave me a strong background in operations, management and customer relations.
Most importantly, it taught me something simple:
The customer comes first.
A customer isn't simply a booking number. They're a person who has trusted you with an important part of their journey.
That's the principle Sterling Transfers has been built around.
We're starting from scratch, but we're starting with experience.
The aim is simple: provide a professional, properly arranged transfer service where customers can speak to a real person, understand what they're paying for and know who is looking after their booking.
HamzaFounder, Sterling Transfers
Customer promise
What you can expect from us
No big claims. Just the things we'll do on every booking.
- Clear communication
- Straightforward quotes
- Pre-booked journeys
- Pre-paid bookings
- Carefully selected licensed transport partners
- A real point of contact
- Professional service
- UK-wide coverage
Customer service
Customer service comes first.
We don't believe good customer service should be an added extra. It's part of the service.
Whether you're making an airport booking, arranging transport for someone else or planning a long-distance journey, we'll aim to communicate clearly and deal with your enquiry professionally.
If something goes wrong, we want you to be able to speak to us and have the issue dealt with properly.
Tell us where you're going.
Send us your journey details and we'll come back to you with a quote. No obligation. No pressure.